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Kipps Documentation Guide

Welcome to the Kipps documentation guide! Here, you'll find everything you need to get started with Kipps AI Chatbot, along with detailed instructions on customizing, deploying, and optimizing your chatbot experience.

Introduction

Kipps AI is a powerful, customizable chatbot platform designed to help businesses improve lead generation and offer 24/7 customer support. With intent-based roles, multi-channel integration, and flexible data training options, Kipps makes it easy to automate customer interactions and streamline workflows.

Key Features

  • Intent-Based Interactions: Automatically switch between sales, support, HR, and other roles based on user input.
  • Customizable Chatbot Appearance: Modify the chatbot's look and feel to seamlessly integrate with your website.
  • Data-Driven Training: Train your chatbot using documents, FAQs, PDFs, or website content to provide accurate responses.
  • Actionable Intents: Set up intents to trigger specific actions like sending emails or future API calls.
  • Multi-Platform Integration: Easily integrate with your website, WordPress, and upcoming platforms like WhatsApp, Slack, and CRM tools.

Getting Started

To start using Kipps AI:

  1. Sign Up & Login: Create an account and log in to your dashboard.
  2. Upload Your Data: Train your chatbot by uploading content like FAQs, PDFs, or website text.
  3. Customize Your Chatbot: Modify the chatbot’s appearance and behavior to fit your brand.
  4. Test & Deploy: Test your chatbot in the sandbox environment and deploy it on your website.

Documentation Contents

  • Training Your Chatbot: Learn how to upload data and train your chatbot effectively.
  • Customizing Appearance: Change the chatbot’s design and user interface to fit your site.
  • User Intents & AI Prompts: Set up custom intents and tailor responses to different user inputs.
  • Integrations: Connect Kipps AI chatbot to your website or mobile app. Follow integration steps corresponding to your tech stack.

Support & Feedback

If you have any questions or need assistance, feel free to reach out to our support team at support@kipps.ai. We also welcome your feedback to help improve Kipps AI!

Thank you for choosing Kipps AI! Let’s automate and scale your business interactions efficiently.