Revolutionizing Real Estate Sales: How a US based Real Estate Firm Enhanced Sales & Reduced Support Costs by 60% with Kipps AI
Industry: Real Estate
Use Case: Sales & Engagement\
Objective
To build an AI-enabled voice agent capable of handling initial sales calls, follow-ups and customer support to reduce the turnaround time and increase the overall productivity of the Real Estate firm.
Requirement
With enormous sales call volume, the Real Estate firm was struggling with the higher turn around time losing sales opportunities. The client required an AI-enabled voice agent for the real estate firm, capable of handling calls pertaining to sales, follow-ups and customer queries in multiple languages. The solution was required to be integrated with the existing website and mobile application along with in-call and telephonic call features with minimum latency.
Solution
Kipps.AI designed, developed and integrated the AI-enabled voicebot for a leading real estate firm. Its user-friendly platform enabled seamless integration of voicebots into the firm’s website and mobile app, providing click-to-call functionality. By offering SIP integration details for third-party telephony systems like Plivo and Knowlarity, Kipps.AI ensured the smooth handling of inbound and outbound calls. This solution enhanced customer experience with instant, accurate information, optimized lead management through automated follow-ups, and improved operational efficiency by minimizing technical complexities, ultimately driving business growth through innovative AI technology.
Impact
The client could achieve faster turnaround time in converting sales leads to meaningful meetings, realizing the investment for the solution within 6 months.
