AI enabled solutions transforming Appliances Industry

Kipps.AI enhances customer engagement and streamlines operations for appliance companies with advanced AI solutions. Our chatbots and voice assistants handle maintenance scheduling, installations, and warranty claims, offering 24/7 support and fast ticket resolution. With robust RAG pipelined instant product information and self-service options, Kipps.AI helps appliance companies deliver personalized, proactive customer experiences, driving satisfaction and growth..

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Kipps.AI's offerings for appliances firms

Kipps.AI offers customer-centered, AI-powered solutions tailored to the unique needs of appliance manufacturers, including installation, maintenance, cross-selling, up-selling, and warranty registration. Seamlessly integrable, it supports widely adopted platforms like WhatsApp

Conversational AI for your appliances customer support

Installation, maintenance and service request agent - Integrable with Whatsapp, Instagram and in-app
Backend RAG integration for troubleshooting appliances
AI powered Ticket Management System (integreable with existing tool)
Warranty claim management system, Dashboard and Analytics

Case Study - A WhatsApp integrated customer support chatbot handling installation and maintenance for an Indian appliance manufacture

Kipps.AI developed a WhatsApp-based AI chatbot for an Indian appliance manufacturer, enabling easy product installation, maintenance, and warranty support. Integrated with the ticketing system, it automated service requests and troubleshooting, boosting NPS by 19%, increasing post-sales revenue by 23%, and reducing customer support costs by 27% during peak seasons, while enhancing customer satisfaction and engagement.

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